David, too bad you do not sell Aloha, then you might understand just a little of the purchase of Radiant by NCR a year ago. We still manufacture our hardware in Georgia, just like we did before, we have gotten new Radiant hardware terminals such as 12" models just like our 15" ones, ones with encrypted mag card readers, etc etc.
As far as RAL, it works great and has worked great for years. VIrtually all resellers use RAL as it is a fast and easy way to reload Aloha software on a terminal without having to be on-site.